some question about forex business.

• The Standard Documentation delivered with the Software contains an Administrations Guide. Why do I need to create an additional Operations Manual?

The vendors manual describes the installation, configuration and how to start or schedule processes and tasks, but the vendors manual does not contain

1. any information about the customized application interfaces to your existing applications
2. no information about those configuration values which you did choose
3. no information about the time when you did schedule jobs
4. no information to whom you assigned which part of the administration and operation
5. ...

• We have already an Operating Manual - Why do I need this template?

Use this template to check your existing operations manual for completeness.

A very interesting opportunity for this important check is a to execute this check during an "Operational Application Review Meeting".
Participants:

1. IT-Manager responsible for this application
2. Director IT Operations (optional)
3. Primary Application Support Staff Member doing daily operations
4. The two Application Support Staff Members who would fill in during vacation or sick leave

During this meeting the IT-Manager or Operations Director asks questions about those topics addressed in our template, and the application support staff members should be able to answer the questions and show where this is documented in the existing operations manual.

For Quality Assurance (QA) reasons such reviews should be executed regularly. The additional time required to review the operating manual during such a review is small and affordable.

The author of this document conducted many of such reviews and identified the area of application interfaces as the most problematic area. Therefore this chapter is especially comprehensive.

• I Outsourced the Software Development including the Application Integration to a Third Party. Why should I purchase this Template?

In too many projects the Operations Manual is far from being complete, often missing at all. If you add this template or at least the structure to your list of required deliverables then it is clearly specified and there is nothing to discuss any more.